The best support and monitoring service

The best support and monitoring service

In addition to guaranteeing immediate attention to your needs, we develop proactive solutions to keep your business protected

We know that in the payment environment our clients need quick and even anticipated responses to any risk or change necessary for the service and permanent availability of their operational services. CLAI PAYMENTS® has developed different services, support, and monitoring solutions according to your needs.

In addition to guaranteeing immediate attention to your needs, we develop proactive solutions to keep your business protected

We know that in the payment environment our clients, with our technology platforms, need quick and even anticipated responses to any risk or change necessary for the service and permanent availability of their operational services. CLAI PAYMENTS® has developed different services, support, and monitoring solutions according to your needs.

Main benefits of a preventive scheme of continuous support

AGILE

Quick response to your requirements through a dedicated service channel.

CENTRALIZATION

Find in a single point the attention with specialists in our payment platform.

PROTECTION

Ensure your permanent availability, as well as the continuity of your business at all times.

“The experience of the new CLAI PAYMENTS® service has allowed us to detect possible failures before it occurs in our payment system, and the service has been very effective and fast”

A complete integrated service that gives our clients peace of mind

Centralized monitoring 24/7

Experts team at your disposal

Regular verification of the status of your platform

Automatic and specialized reports

Contact Us

If you have any CLAI PAYMENTS® Technology platforms, please leave your contact details and a salesperson will get back to you soon.

    News and Press Releases

    Simulation and Transactional Testing Solutions in the Cloud

    In view of the growing need to expedite the implementation of new transactional services, ensure payment responsiveness and the accelerated opening of channels to facilitate ubiquitous payments and transfers, CLAI PAYMENTS in partnership with IBM Cloud, has made available its testing solution, PAYTESTER, in the cloud.

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    CLAI PAYMENTS partners with CloudFirst

    An alliance to provide greater IaaS offerings to CLAI’s clients in the Latin American region
    In the new environment where accelerating connectivity and increasing digital and contactless payments require being ahead of risk, therefore large international card and PCI networks have established strengthening the protection of encrypted keys in the exchange of information in the payment environment, in order to provide greater protection of sensitive data in the payment process.

    Read More »